# Aviron × Truemed — HSA/FSA Eligibility Landing Page

Aviron has partnered with Truemed to allow eligible customers to use HSA/FSA pre-tax dollars toward the purchase of an Aviron rower or an annual membership, saving up to 30%.

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## HSA/FSA Eligibility Overview

Thanks to Aviron's partnership with Truemed, you can qualify and use your HSA/FSA pre-tax dollars to purchase an Aviron rower or an annual membership, saving you up to 30%.

> If you do not qualify, Truemed offers a reimbursement guarantee as long as you have funds in your HSA or FSA account.

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## How to Use HSA/FSA Funds — 3 Easy Steps

1. **Checkout** — Select "TrueMed" on the payment selection page at checkout.
2. **Complete Health Assessment** — Take a quick, private health survey. A licensed provider will review your answers to determine eligibility.
3. **Make Your Purchase** — Pay with your HSA/FSA card or a regular credit card. If you use a regular credit card, follow the guide included with your Letter of Medical Necessity (LMN) to submit your purchase for reimbursement.

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## How HSA/FSA Saves You Money

HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSA accounts use pre-tax money, you get more purchasing power for your dollars.

| Spending From | Tax Impact | Available to Spend |
|---|---|---|
| Bank Account (from wages) | Paid in taxes | Reduced amount |
| HSA or FSA (from wages) | No taxes | Full pre-tax amount |

Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in root cause interventions.

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## Shop Aviron

- [Shop Rowers](https://www.avironactive.com/rowing-machines/) : https://www.avironactive.com/rowing-machines/
- [Shop Treadmill](https://www.avironactive.com/treadmill/) : https://www.avironactive.com/treadmill/
- [Shop Bike](https://www.avironactive.com/exercise-bike/) : https://www.avironactive.com/exercise-bike/

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## FAQs

### Overview

**What is an HSA/FSA account?**

Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are tax-free accounts that help you cover eligible health expenses. Usually managed by an HSA or FSA administrator, you can typically access them through your employer.

- HSAs often come with high-deductible health plans, and funds do not expire.
- FSAs are not tied to any specific health plan, but you must choose your contributions each October–November for the following calendar year. FSA funds expire at the end of each year.
- HSAs and FSAs are only available in the U.S. Self-employed individuals who don't have an HSA from previous employment do not qualify.

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**What is Truemed?**

Truemed partners with merchants and brands to help eligible customers use their HSA/FSA funds on approved products and services that can treat, manage, or prevent diagnosed medical conditions. With a network of licensed practitioners, Truemed evaluates customer eligibility and issues Letters of Medical Necessity, allowing customers to save on legitimate medical expenses.

Truemed is backed by best-in-class investors, including functional medicine pioneer Mark Hyman and founders from Thrive Market, Eight Sleep, and Levels.

Want to see Truemed in action?
- [Walkthrough video on reimbursement flow](https://www.loom.com/share/b3de03c30ce643af907490184ac5b35a?sid=efeaae85-323d-4200-a9a9-974afb962146)
- [Payment integration flow video](https://www.loom.com/share/639b96a01e0d451e9b964fdaa799c0e0?sid=ec8d07f2-ad0b-4aed-b76f-c5d204a72d5a)

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**How does using my HSA/FSA account save me money?**

HSA/FSA accounts let you use pre-tax dollars for expenses that treat, manage, or prevent a diagnosed medical condition. Eligible customers can invest directly in their health with tax-free funds.

- HSA individual contribution limit: up to $3,850/year
- HSA family contribution limit: up to $7,750/year
- HSA catch-up contribution (age 55+): additional $1,000/year
- FSA individual contribution limit: up to $3,050/year, plus up to $500 in employer contributions
- Most qualified people can save between $1,000 and $2,000, depending on their state and tax rate.

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**What is a Letter of Medical Necessity?**

To determine if certain products or services count as legitimate expenses for treating, managing, or preventing a diagnosed medical condition, HSA/FSA plan administrators often require a letter from a licensed practitioner. This letter is known as a Letter of Medical Necessity.

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**Why use my HSA/FSA funds with Truemed's partner brands?**

Using your HSA/FSA funds on eligible products or services from Truemed's partner brands allows you to use pre-tax dollars to buy products and services that help treat, manage, or prevent your specific diagnosed medical conditions, leading to major savings.

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**I don't have an HSA/FSA. Can I still benefit from Truemed?**

Truemed's services are designed for those who already have an HSA or FSA account, or plan to fund one during open enrollment. Ask your employer for details about getting an HSA or FSA.

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**I don't live in the US. Can I still get reimbursed with Truemed?**

Truemed is currently only available in the United States.

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### Truemed Process

**What is the step-by-step process for submitting to HSA/FSA administrators for reimbursement?**

For a detailed guide on how to submit your expenses for reimbursement, including documentation and claim submission, see [this article](https://www.notion.so/26bb3092be384a48a2e6779a0254a87c?pvs=21).

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**How long does HSA or FSA reimbursement take?**

Most FSA/HSA administrators will approve your expenses within a few days once you submit your claim, receipt, and Letter of Medical Necessity. Exact timing may vary depending on your administrator.

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**Can I use Truemed's services for past purchases?**

It depends on your HSA or FSA administrator's policies. Truemed recommends only submitting expenses incurred on or after the date on your Letter of Medical Necessity.

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**Do I need to take Truemed's survey every time I make a purchase from a partner brand?**

If you've already received a Letter of Medical Necessity for specific products from a merchant, there is no need to retake Truemed's survey as long as your letter is still valid. Letters of Medical Necessity typically remain valid for 12 months. You must still submit your receipts to your HSA/FSA administrator for reimbursement.

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### HSA/FSA Account Questions

**I don't have enough funds in my HSA/FSA account to cover the entire purchase. Can I still use Truemed?**

Yes. You can submit for partial reimbursement. For example, if you purchase an eligible item for $100 but only have $60 in your account, you can reimburse $60 using tax-free funds and cover the remaining $40 as you normally would.

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**What if my reimbursement is rejected by my administrator?**

Contact Truemed at team@truemed.com and they will help you troubleshoot the issue. HSA/FSA administrators often have detailed requirements, and it may be as simple as re-issuing your Letter of Medical Necessity with their specific form.

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**What if I haven't contributed to my HSA/FSA yet? Will I still be able to maximize my savings?**

For most Americans, open enrollment happens in the last four months of the year. Elect to increase your contributions to your HSA or FSA during this period to shop with Truemed partners. Starting January 1st, eligible individuals can spend their full HSA or FSA balance on practitioner-recommended products to treat, manage, or prevent diagnosed medical conditions. Your HSA/FSA administrator will deduct the funds from your paycheck in equal installments throughout the year, prior to tax withholding.

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**Canonical URL:** https://www.avironactive.com/truemed/