# Aviron Active – General Support

Support hub index page listing general policies, legal documents, and resources for Aviron customers.

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## General Support Articles

**[Aviron Interactive Term Of Service](https://www.avironactive.com/support/general/term-of-service/)**
Aviron's responsibilities, liabilities and disclaimers, and our community member responsibilities.

**[Privacy Policy](https://www.avironactive.com/support/general/privacy-policy/)**
Aviron's statement of policy principles. We are committed to handling the personal information under our control with care.

**[Shipping Policy](https://www.avironactive.com/support/general/shipping-policy/)**
Important information about shipping when placing an order.

**[Return Policy](https://www.avironactive.com/support/general/return-policy/)**
Information on Aviron's policies regarding returns and refunds.

**[Warranty](https://www.avironactive.com/support/general/warranty/)**
Overview of what is and isn't covered in the warranty, and how to reach support.

**[Videos](https://www.avironactive.com/support/general/videos/)**
See Aviron's videos.

**[Case Studies](https://www.avironactive.com/support/general/case-studies/)**
Learn more about the benefits of having the Aviron product line-up in your facility.

**[Service Discount](https://www.avironactive.com/support/general/service-discount/)**
Discount for Military, Healthcare Workers, and First Responders.

**[Extended Protection Plan](https://www.avironactive.com/support/general/extended-protection-plan/)**
Overview of what is and isn't covered in the Extended Limited Warranty.

**[Contest Rules & Regulations](https://www.avironactive.com/support/general/contest-rules-and-regulations/)**

**[New Shipping Policy](https://www.avironactive.com/support/general/new-shipping-policy/)**
Important information about shipping when placing an order.

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## Other Support Categories

- [FAQs](https://www.avironactive.com/support/faq/)
- [Fit Bike Support](https://www.avironactive.com/support/fit-bike/)
- [Fit S Support](https://www.avironactive.com/support/fit-s/)
- [Strong Rower Support](https://www.avironactive.com/support/strong-series/)
- [Impact Rower Support](https://www.avironactive.com/support/home-fitness/)
- [Tough Rower Support](https://www.avironactive.com/support/commercial-fitness/)
- [Victory Treadmill Support](https://www.avironactive.com/support/victory-treadmill/)
- [Accessories Support](https://www.avironactive.com/support/accessories/)

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**Canonical URL:** https://www.avironactive.com/support/general/